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Our Company Policy

Make it on-time...
and with-in Budget

SFS Carbide Tool Inc company policies

OUR Privacy Policy: SFS Carbide Tool Inc. will not sell, rent, lease, trade, swap, market, exchange, barter, distribute, or disclose in any way whatsoever any information about our customers, and site visitors, without their specific permission. ...PERIOD!

Our commitment to customer service is exceeded only by our willingess to do it!

Questions on general sales conditions:

  • What are your shipping policies? SFS Carbide Tool ships all customer orders by United Parcel Service. Ground service will be used unless otherwise specified by the customer. Shipments outside the USA are made by UPS air at actual freight charges.

  • What are your minimum order amounts? For domestic orders on Sidewinder Blade stock items is $20.00 and $50.00 for overseas delivery. Most items are shipped the same day order is placed. Custom cutting tools will be shipped upon production and final QC check.

  • How do I return items? All returns require a return authorization number (RMA#) to be placed on the outside of the package. Returns are accepted for damaged goods or incorrect items upto 48hrs after you receive them and must be returned in the original packaging.

  • What are your payment terms? All purchases are cash in advance until credit is established with SFS Carbide Tool or our retail shop "Cutter SuperStore".  We accept MasterCard or Visa at no addition cost. Net 30 day terms after credit is established. For C.O.D. shipments, cash, money orders or cashiers check are accepted by UPS driver on first order. For all checks sent in advance the shipment will be held til the check clears. We add 5.00 shipping, packaging and freight for US domestic small quantity purchases.

Custom tooling and Post-sales Support for all our customers is a top priority at SFS Carbide Tool Company Inc. We pride ourselves in providing industrial machine tooling solutions, since 1921, to a variety of manufacturers and job shops from our Michigan Headquarters. Our company requires a deposit on all custom orders prior to making prototype samples. We arrange for short and long run pricing at the time of signing contracts. Stock items are sold direct or through our USA distribution partners. Give us a call or e-mail our staff as we are here just for your custom tooling needs. Because of meeting your needs our business continues to grow!

 Quick Click here to send a e-mail to SFS Carbide Tool Company's Staff requests

Our vision is to make the name SFS Carbide Tool Co. synonymous with the phrase “easy to do business with” making us a leader in manufacturing "application specific" solid carbide cutting tools since 1921. We worked side by side with the world's leading flatbed plotter manufacturers to develop this unique series of vinyl cutter knife blades. For for high speed machining of hardened metals or when you need only the best cutting tools, think of one name: SFS Carbide Tool Company. Call 1-989-777-3890 for quotes!

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Manufacturer of  Carbide Tipped Tooling and the Sidewinder™ Brand of Vinyl Sign cutting Blades

We want to be responsive to your questions or issues. Please help us by filling out the necessary information in the areas below with your questions or comments on our serices and tool sets.



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